Privacy Policy

Introduction

Welcome to the Privacy Policy of Aldyar Alarabiya Real Estate Development Company.

Aldyar Alarabiya Real Estate Development Company (“we” or “us”) values your privacy and is committed to protecting your personal data. Through this Privacy Policy, you will learn how we handle your personal data when you visit our website aldyar.sa@info (regardless of where you visit from), and we will inform you of your privacy rights and the legal protections afforded to you.

Important Information

Purpose of the Privacy Policy

This Privacy Policy provides you with information regarding the collection and processing of your personal data by Aldyar Alarabiya Real Estate Development Company through your use of this website, including any data you may provide through it. It is important to read this Privacy Policy alongside any other privacy policies or fair processing policies that we may provide on specific occasions when we are collecting or processing your personal data. This ensures that you have a full understanding of how and why we use your data. This Privacy Policy aims to complement other notices and privacy policies without replacing them.

Regulatory Body

Aldyar Alarabiya Real Estate Development Company is the regulatory authority responsible for your personal data (referred to collectively in this Privacy Policy as “Aldyar Alarabiya Real Estate Development Company,” “we,” or “us”).

Contact Information

For any inquiries regarding this Privacy Policy or our privacy practices, please contact our compliance officer through the following channels:

Website: [email protected]

Mailing Address: Jeddah, Al Zahra’a District, Prince Sultan Street

Changes to the Privacy Policy and Your Obligation to Inform Us of Changes

We conduct periodic reviews of our Privacy Policy. It is important that the personal data we hold about you is accurate and up to date. Please inform us if your personal information changes during your relationship with us.

Third Party

This website may contain links to third-party websites, components, or applications. Clicking on or enabling these links may allow third parties to collect or share data. We do not control these external websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy policy of all the websites you visit.

Data We Collect

Personal data, or personally identifiable information, refers to any information that allows the identification of an individual. It does not include anonymized data. We may collect, use, store, and transfer various types of personal data about you, which we have grouped together as follows:

  • Identity Data: First name, middle name, last name, username or similar identifier, marital status, title, date of birth, gender.
  • Contact Data: Billing address, delivery address, email address, phone numbers.
  • Financial Data: Bank account, payment card details.
  • Transaction Data: Details about payments made by you and to you, and other details of products and services you have purchased from us.
  • Profile Data: Username, password, purchases or orders made by you, preferences, interests, comments, survey responses.
  • Technical Data: Internet Protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Username, password, purchases or orders made by you, preferences, interests, comments, survey responses.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

If You Fail to Provide Personal Data

If you fail to provide personal data that we require by law or under the terms of a contract between us and we cannot collect this information when required, we may not be able to fulfill the contract we have entered into with you or are trying to enter into with you. In such cases, we may need to cancel a product or service you have with us.

We use various methods to collect data from you, including:

  • Direct interactions: You may provide us with your identity, contact details, and financial information by filling in forms or communicating with us by post, phone, email, or other means.
  • Interactions or automated technologies while interacting with our website: We automatically collect technical data related to your devices and browsing patterns.
  • We collect this personal data based on cookies, server logs, and similar technologies.
  • We may also receive technical data when you visit other websites that use our cookies.
  • Identity and contact data from data brokers or aggregators. Identity and contact data from publicly available sources.

Purposes for Which We Will Use Your Personal Data

We may process your personal data for more than one legal basis depending on the specific purpose for which we are using your data.

Promotional Offers

We may use your identity data, contact data, technical data, usage data, and profile data to form a view on what we think you may want or need, or what may be of interest to you. In this way, we decide which products, services, and offers may be relevant for you (referred to as marketing).

You will receive marketing communications from us if you have requested information from us or purchased a property unit from us, and you have not opted out of receiving further marketing.

Opting Out

You can ask us to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences, or by unsubscribing from any marketing message sent to you, or by contacting us at any time.

If you choose to opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product purchase, service provision, warranty registration, product/service trial, or other transactions.

All data is of unknown source / “Cookies”: Like many other websites, this website collects information known as “cookies” if your computer is set to allow this type of collection or, where necessary, your consent to cookies. “Cookies” are data sent by the website to be stored on the web browser of the website user while browsing the website. Cookies help improve your experience on the website by helping us understand how users use the website and evaluating the website’s performance.

Changing Purpose

Your personal data will not be used for purposes other than those for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. Please note that we may process your personal data without your knowledge or consent, in accordance with the rules mentioned above, when required or permitted by law.

Disclosure of Your Personal Data

We may share your personal data with our affiliated companies or with other third parties that use external sources for specific services. In such cases, we ensure that our service providers commit to implementing sufficient measures for data protection and security, and compliance with legal and regulatory obligations, or to enforce contractual compliance. In case of reorganization, merger, divestiture, or any other sale of some or all of our assets or inventory.

International Transfers

When transferring personal data outside the Kingdom of Saudi Arabia, we ensure a similar level of protection for it.

Data Security

We have implemented appropriate security measures to prevent your personal data from being lost, used, or accessed in an unauthorized manner, altered, or disclosed inadvertently. Additionally, we limit access to your personal data to employees, agents, contractors, and other third parties who have a legitimate need to know. They will not process your personal data except on our instructions and are subject to a duty of confidentiality.

Legal Rights and Data Retention

We will not retain your personal data for longer than necessary for the purposes for which we collected it unless required by laws, regulations, or accounting/reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we believe there is a possibility of a legal claim related to our relationship with you.

Your Legal Rights

You have the right to:

  • Request access to your personal data (known as “data subject access request”) allowing you to receive a copy of the personal data we hold about you and to check that our processing of it is lawful.
  • Request correction of your personal data that we hold about you. This enables you to correct any incomplete or inaccurate data we hold, although we may need to verify the accuracy of the new data you provide.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no valid reason for us to continue processing it. You also have the right to request deletion or removal of your personal data when you have successfully exercised your right to object to processing, when we have processed your information unlawfully, or when we are required to erase your personal data to comply with local law. However, please note that we may not always be able to comply with your deletion request for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
  • Withdraw consent at any time when we rely on consent to process your personal data. However, this will not affect the legality of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you, and we will inform you if this is the case at the time of withdrawing your consent.